 Privacy Policy
Effective Date:Â October 21, 2021
This Privacy Policy describes how Shana Marie (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website www.shanamarie.ca and use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, health-related data, and any other information you provide through forms or communication with us.
- Usage Data: We may collect information on how you interact with our website, including your IP address, browser type, and usage data through cookies or similar technologies.
2. How We Collect Information
- Forms: We collect information you provide when filling out forms on our website, such as contact forms or therapy intake forms.
- Cookies & Tracking: Our website may use cookies and similar technologies to track your activity on the site. This helps us improve our website and services.
- Third-Party Services: We may use third-party services such as payment processors and analytics tools, which may collect information about you.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide you with therapy services.
- To communicate with you, including scheduling appointments and responding to inquiries.
- For billing and payment processing.
- To improve our website and services.
- To send you marketing materials (if you have opted in).
4. Information Sharing and Disclosure
We do not share your personal information with third parties except in the following situations:
- With service providers: We may share your information with trusted third parties who assist with running our website and services (e.g., payment processors, email services).
- Legal Compliance: We may disclose your information to comply with applicable laws, legal processes, or in response to lawful requests by public authorities (e.g., subpoenas).
- In Emergencies: We may disclose information if necessary to protect your safety or the safety of others.
5. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill legal obligations. When we no longer need your information, we will delete or anonymize it.
6. Data Security
We use reasonable physical, technical, and administrative measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information.
9. International Users
If you are accessing our website from outside the Canada, please be aware that your information may be transferred to, stored, and processed in Canada, which may have different data protection laws than your country. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
11. ContactÂ
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Shana Marie Alfaro
[email protected]
647-904-8219
547 Cliffview Road Pickering ON L1R0N7
